Improve Star Ratings. Boost NPS and CSAT Score. Drive Shareholder Value.

Consumer tastes change, competitors launch new products, and new alternatives emerge. Modern industries are in a state of near-constant change, and our platform is custom-built to reflect that.

Our customers include global CPG companies driving incremental innovation at the product level and/or disruptive innovation at the corporate level, retailers seeking to deconstruct online star ratings, consumer brands measuring the impact of digital media spend and hardware manufacturers quantifying customer success programs.

Across industry type, company size and stage, and functional department, organizations are turning to SetuServ to provide the “why” to their most pressing business issues.

Product Development

Tweak in-market products and inform your new product pipeline

Marketing Communications

Understand what messages are resonating with your audience, across platforms

Customer Service

Track emerging issues, quantify impact and capture improvements


Identify white space in the market to inform large-scale innovation or small bets

Corporate Strategy

Insert the customer’s voice into long-term planning and resource decisions at the highest level

Transaction Support

Provide robust and structured diligence for strategic transactions and scenario analyses

  • "The quality of the insights from SetuServ's platform is remarkable and reflects the time they spent building models specifically for us."

    Sai Koppoka BEL USA

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